- When will you ship my order?
All decals are printed to order, this helps us ensure you always receive a fresh updated set of decals each and every time. Please allow up to five days for printing and shipping. All paints and items that have a quantity in stock will normally ship same day, if you order paint and decals all items will ship once the decals have been printed.
- Can you print white?
Yes! We offer full CMYK plus White, all decals except for 100K (Black) will get a white under lay. This white underlay is what allows the color decals to show up on a model that is not 100% white.
- Do you offer custom decals?
Yes, we offer custom decals for your models. We do have a minimum charge of $10 for single custom runs (Custom numbers, patches and other similar decals).
- Do you offer custom painting/ decal application?
Yes, check out our partners page. We have a variety of modelers who use our decals and would be happy to help you with your painting project.
- I have designed my own decal sets, can you print them?
Yes, we would be happy to print your graphics, check out our "Supplied Graphics Printing" tab for pricing and artwork requirements.
- Do you print more than just HO scale decals?
Yes, however we design most sets in HO scale. If you’re looking for another scale, we may ask for sizing information to make sure we scale the graphics properly to your desired scale. (N, HO, O, G and many others).
- Do you mail outside of the US 48?
Yes, we currently mail worldwide.
- Will I be charged sales tax?
Mississippi residents will be charged Mississippi sales tax.
- I have never purchased your decals, is there a way I can try them out?
Yes, we would be happy to mail you a few pieces of various decals. If you’re looking for a trial please contact us on the contact page.
- What happens if I purchase decals from you and I do not use them right away?
Our decals will last up to 5 years (Normally 3-5 Years) if they are not used right away, this is if they are stored in a dark cool dry place. If you get around to using your decals too late contact us, we may ask for you to send in the old decals and we will replace them for up to 70% off of retail price. (If you have new set of decals that you believe are defective please send us a message).