If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit or a refund to the original payment method.
PLEASE NOTE THE FOLLOWING EXCEPTIONS TO OUR RETURN POLICY:
-Discounted/Sale items are final and cannot be returned or exchanged.
-Returned items must be un used and undamaged.
-Original cost of shipping is non returnable.
-Decal sets ordered with customized numbers are non returnable.
Only decals may be returned, paint sales are final; all electronics are non-returnable (defective electronics must be returned to the manufacture for repair/ replacement).
TO INITIATE A RETURN, PLEASE COMPLETE THE FOLLOWING STEPS:
-Log into your Switch Line Decals account
-Go to the orders section
-Select the item/s you want to return
-Select the Qty of item/s you want to return (only if you purchased more than one of X item)
-Follow the drop downs, select the reason for return and if you would like a refund, store credit or a replacement
-Refunds and credits are processed in 1-2 business days after receiving your return.
-Return shipping is paid by the buyer.
Contact us if you have further questions (email@example.com).
Order cancelations are not normally accepted. If needed please reach out to us at firstname.lastname@example.org with your order number and we will see what can do for you. If a cancelation is granted, we will refund the cost of your order minus our PayPal/Credit Card fees.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We do not currently mail any liquids outside of the USA, we only mail decals and accessories globally (tape, paint brushes pencils and other such items).
WE OFFER THREE US SHIPPING METHODS:
Standard Decal Shipping- USPS non tracked white envelope 3-7 days
Priority Mail Shipping- Tracked 1-4 days
First Class Mail Shipping- Tracked 3-5 days
WE OFFER ONE GLOBAL SHIPPING METHOD:
First Class Mail Shipping- Tracked 5-12 days
*No international sales are allowed on any paints and supplies, we only ship decals internationally*