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Shipping and Returns

RETURNS

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit or a refund to the original payment method.

PLEASE NOTE THE FOLLOWING EXCEPTIONS TO OUR RETURN POLICY:

-Discounted/Sale items are final and cannot be returned or exchanged.

-Returned items must be un used and undamaged.

-Original cost of shipping is non-returnable. 

-Decal sets ordered with customized numbers are non-returnable. 

*Only decals may be returned, paint sales are final; all electronics are non-returnable (defective electronics must be returned to the manufacture for repair/ replacement).*

TO INITIATE A RETURN, PLEASE COMPLETE THE FOLLOWING STEPS:

-Log into your Switch Line Decals account

-Go to the orders section

-Select the item/s you want to return

-Select the Qty of item/s you want to return (only if you purchased more than one of X item)

-Follow the drop downs, select the reason for return and if you would like a refund, store credit or a replacement

ADDITIONAL INFORMATION:

-Refunds and credits are processed in 1-2 business days after receiving your return.

-Return shipping is paid by the buyer.

-Contact us if you have further questions (info@switchlinedecals.com).

-Order cancelations are not normally accepted. If needed please reach out to us at info@switchlinedecals.com with your order number and we will see what can do for you. If a cancelation is granted, we will refund the cost of your order minus our PayPal/Credit Card fees.

SHIPPING

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We do not currently mail any liquids outside of the USA, we only mail decals and accessories globally (tape, paint brushes pencils and other such items). 

WE OFFER THE FOLLOWING SHIPPING METHODS WITHIN THE US:

USPS Letter Mail: 3-10 Days in Transit (No Tracking)

This option will send your decals as a letter through the US Postal System. Decals will be packaged in a standard greeting card envelope. By selection this option the customer will be held responsible for any damage to the decals, the customer will also be liable for any lost mail. We only offer this option for those looking to save further on shipping costs. Switch Line Decals will not be held responsible for the decals once they have left out printing facility. If you do not agree to these terms, please select another shipping option.

USPS Priority Mail: 2-5 Days in Transit

This option will send decals and any other items sold on the website. Decal only orders will be sent in a rigid cardboard flat mailer.

USPS First Class Package: 3-7 Days in Transit

This option will send decals and any other items sold on the website. Decal only orders will be sent in a rigid cardboard flat mailer.

UPS Ground: 2-5 Days in Transit

This option will send decals and any other items sold on the website. Decal only orders will be sent in a rigid cardboard flat mailer.

WE OFFER THE FOLLOWING GLOBAL SHIPPING METHODS:

USPS Letter Mail International: 7-21 Days in Transit (No Tracking)

This option will send your decals as a letter through the US Postal System to destination county postal mail. Decals will be packaged in a standard greeting card envelope. By selection this option the customer will be held responsible for any damage to the decals, the customer will also be liable for any lost mail. We only offer this option for those looking to save further on shipping costs. Switch Line Decals will not be held responsible for the decals once they have left out printing facility. If you do not agree to these terms, please select another shipping option.

USPS First Class Package International: 5-21 Days in Transit

This option will send decals and any other items sold on the website. Decal only orders will be sent in a rigid cardboard flat mailer.

UPS International: 2-5 Days in Transit

This option will send decals and any other items sold on the website. Decal only orders will be sent in a rigid cardboard flat mailer. *Quoted upon request*

*No international sales are allowed on any paints and supplies, we only ship decals internationally*